Website Terms and Conditions
Last updated: 28 July 2026
1. Introduction
Welcome to the Welwitschia Group website.
These Terms and Conditions govern your access to and use of www.wccs.com.na, including the Welwitschia Group sub-sites, pages, content, enquiry forms and other online services available through the website (“the Website”).
For these Terms, “Welwitschia Group”, “we”, “us” or “our” refers to Welwitschia Catering and Cleaning Services (Pty) Ltd and the affiliated Welwitschia Group company responsible for the relevant service, division or enquiry.
By accessing or using the Website, you agree to these Terms and Conditions. If you do not agree with them, you should discontinue your use of the Website.
2. About the Website
The Website provides information about Welwitschia Group and its operating divisions, including:
Catering, cleaning, laundry, hygiene and pest-control services;
Industrial services and workforce solutions;
Event management and related services;
Environmental services;
Offshore and onshore facilities management;
Training and development initiatives;
Community and foundation activities;
Vacancies and career opportunities; and
Corporate news and announcements.
The Website is primarily an informational and enquiry platform. It is not an online store and does not itself conclude a contract for the provision of services.
3. Enquiries and Requests for Quotations
You may use the Website to request information, contact us, discuss a project or request a quotation.
Submitting an enquiry or quotation request does not create a binding contract between you and Welwitschia Group. Any services will be subject to:
An assessment of your requirements;
Availability and operational capacity;
A written quotation or proposal;
Any applicable site inspection or due-diligence requirements; and
A separate written service agreement or other confirmation accepted by the relevant parties.
Unless expressly stated otherwise in writing, information and indicative pricing supplied through the Website do not constitute a final offer.
4. Information You Submit
You confirm that information submitted through the Website is accurate, current and not misleading.
You must not submit:
Information that you do not have the right to disclose;
Unlawful, threatening, defamatory or discriminatory material;
Malware, malicious code or harmful files;
Unsolicited advertising or spam;
Confidential information belonging to another person without authorisation; or
Content that infringes another person’s intellectual-property or privacy rights.
We may use the information you provide to respond to your enquiry, assess your requirements, prepare a proposal and communicate with you in accordance with our Privacy Policy.
5. Vacancies and Employment Applications
Vacancies displayed on the Website are subject to change, withdrawal and specific eligibility requirements.
Publication of a vacancy does not constitute an offer of employment or a guarantee that an appointment will be made. Welwitschia Group may amend a vacancy, extend or shorten an application period, suspend recruitment or decide not to fill a position, subject to applicable law.
Applicants are responsible for ensuring that the information and documents they submit are complete and accurate. False or misleading information may result in disqualification or withdrawal of an employment offer.
Employment is subject to the relevant recruitment process, verification checks, employment terms and applicable Namibian labour legislation.
6. Permitted Use
You may use the Website for lawful personal or business purposes, including learning about our services, contacting us and applying for advertised opportunities.
You may not:
Attempt to gain unauthorised access to the Website, servers or connected systems;
Interfere with the Website’s security, availability or operation;
Introduce viruses, malicious code or automated attacks;
Scrape, harvest or systematically extract Website content or personal information without written permission;
Impersonate another person or misrepresent your affiliation;
Use the Website for fraudulent or unlawful purposes;
Reproduce substantial portions of the Website for commercial use; or
Use our names, logos or content in a way that suggests endorsement without authorisation.
We may restrict access to the Website where we reasonably believe these Terms have been breached.
7. Intellectual Property
Unless otherwise indicated, all Website content—including text, graphics, photographs, videos, layouts, documents, trademarks, logos, icons and software—is owned by or licensed to Welwitschia Group and is protected by applicable intellectual-property law.
You may view, download or print Website content for legitimate personal, informational or internal business use.
You may not reproduce, republish, distribute, modify, sell, license, frame or commercially exploit Website content without prior written permission, except where permitted by law.
Third-party names, trademarks and materials remain the property of their respective owners.
8. Accuracy of Information
We make reasonable efforts to keep Website information accurate and current. However, information may occasionally be incomplete, outdated or contain errors.
Service descriptions, statistics, project information, certifications, vacancy details and other Website content may change without notice. You should contact us if you require confirmation before relying on particular information.
Website content is general information and does not constitute legal, financial, technical, safety or other professional advice.
9. Third-Party Websites and Services
The Website may contain links to or embedded content from third parties, including Google Maps and social-media platforms such as Facebook, Instagram and LinkedIn.
Third-party platforms operate independently and are governed by their own terms, privacy policies and security practices. We do not control and are not responsible for:
Third-party content or availability;
Information collected directly by third parties;
Transactions conducted on third-party websites; or
Loss arising from your use of an external website or platform.
A link does not necessarily constitute endorsement of the third party or its services.
10. Website Availability and Security
We aim to keep the Website available and secure, but uninterrupted or error-free access cannot be guaranteed.
We may temporarily suspend, restrict or change the Website for maintenance, security, updates or circumstances outside our reasonable control.
You are responsible for maintaining appropriate security on your own device, browser and internet connection.
11. Disclaimer
To the fullest extent permitted by law, the Website and its content are provided on an “as available” basis.
We do not warrant that:
The Website will always be available, uninterrupted or free from errors;
All information will be complete or current at all times;
The Website will be free from viruses or other harmful components; or
Use of the Website will achieve a particular commercial, operational or employment outcome.
Any specific warranties relating to services supplied by Welwitschia Group will be contained in the applicable written service agreement.
12. Limitation of Liability
To the fullest extent permitted by law, Welwitschia Group and its directors, employees, representatives and affiliated companies will not be liable for indirect, incidental, special or consequential loss arising solely from:
Your access to or inability to access the Website;
Reliance on general Website information;
Third-party websites or services;
Unauthorised access caused by circumstances beyond our reasonable control; or
Temporary Website interruptions.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from fraud, wilful misconduct or any other liability protected by applicable law.
13. Privacy
Our collection and use of personal information through the Website are governed by our Privacy Policy.
By submitting information, you confirm that you have read the Privacy Policy and that you are authorised to provide the information concerned.
14. Changes to These Terms
We may update these Terms to reflect changes to the Website, our services, business practices or applicable law.
The revised Terms will be published on this page with an updated revision date. Continued use of the Website after publication means that the revised Terms will apply to your subsequent use.
15. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be applied to the greatest extent permitted or severed where necessary. The remaining provisions will continue to apply.
16. No Waiver
A failure or delay by Welwitschia Group to enforce any provision does not waive our right to enforce it later.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Namibia.
Subject to any dispute-resolution procedure agreed separately between the parties, disputes relating to the Website will fall under the jurisdiction of the competent courts of Namibia.
18. Contact Us
Questions concerning the Website or these Terms may be directed to:
Welwitschia Group
Second Floor, Mandume Park Building
Corner of Dr W Kulz and Teinert Street
Windhoek, Namibia, 9000
Telephone: 061 429 310
Email: info@welwitschia-services.com
